Consent to Personal Data Processing

1. Operator

This consent is given to Individual Entrepreneur Fabio De Luca, TIN (INN) 770165669069, OGRNIP 322774600382672, address: 19 Tatyanin Park St., Moscow, email: support@aiogo.ru.

2. Personal Data

This consent covers the following data to the extent that the User has provided it or it has been generated through use of the Service:

• email, display name, phone number and profile data;
• account, authorization, session and contact verification identifiers;
• information about the plan, Credits, orders, payment status and transactions, excluding full bank card details;
• prompts, settings, uploaded materials, Results and Operation history;
• IP address, time of actions, cookies, information about the browser, device and operating system, and error, security and anti-fraud logs;
• support tickets, attachments and correspondence with support;
• information about consents given, refusals, and accepted versions of documents.

3. Purposes

The data is processed for the purposes of:

• registration, authentication and maintenance of the personal account;
• conclusion and performance of the agreement, provision of features and accounting of Credits;
• executing requests using the selected AI models and storing the history available to the User;
• processing payments, managing subscriptions, credit allocations, refunds and mandatory accounting;
• support, handling of support tickets and account access recovery;
• moderation, security, and prevention of fraud, abuse and circumvention of restrictions;
• compliance with legal requirements and protection of the rights of the Operator, the User and third parties.

This consent does not cover promotional mailings or optional analytics, for which a separate choice is requested.

4. Processing Actions and Methods

The Operator may collect, record, systematize, accumulate, store, update, retrieve, use, match, transfer to authorized processors and Model Providers, disclose in cases provided for by law, anonymize, block, delete and destroy data, by automated and non-automated means.

To provide these features, data may be processed by providers of hosting, storage, payments, fiscalization, authorization, communications, support, security and AI models to the extent necessary for the relevant feature.

5. Cross-Border Transfer

Prompt text, settings and uploaded materials may be transferred to the selected foreign Model or infrastructure Provider in order to execute the User's command, in compliance with the requirements of the legislation of the Russian Federation. As of the date of this version, recipients may be located in the People's Republic of China and the United States of America. The categories of recipients and the procedure and conditions of transfer are described in the Personal Data Processing Policy. A recipient in another country may be engaged after the assessment and notification actions required by law have been completed.

6. Term and Withdrawal

This consent is valid from the date it is given until the stated purposes are achieved, the established retention periods expire, or it is withdrawn, unless processing may and must continue on another lawful basis.

Consent may be withdrawn via the private “Support” section or by email to support@aiogo.ru. Withdrawal does not affect the lawfulness of processing carried out before it. After withdrawal, the Operator shall cease processing based solely on consent in the manner prescribed by law, but may continue processing necessary for the performance of the agreement, compliance with the law or the protection of rights.

The User may request information about, or the updating, blocking or deletion of, their data in the manner described in the Personal Data Processing Policy.